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| Approximately how long does it take for TRADE ELECTRONICS to process an RMA? |
It takes 2-5
business days for us
to process and reship
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| How do I acquire a Return Merchandise Authorization number (RMA #)? |
Email rma@tradeelectronics.com to request an RMA number
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| What shipping courier was used to ship my order? |
Within the United States, we ship orders UPS
GROUND AND FEDEX GROUND Expedited orders such as 2nd Day and Overnight deliveries are shipped using UPS
AIR OR FEDEX AIR.
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| How do I make changes to my order? |
If your order has not been processed yet
and you would like to make changes to it, such as adding
items or changing your shipping method, please email
us at: changeorder@tradeelectronics.com If
your order has already finished processing, we will not
be able to make any changes to it.
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| What are your operating hours
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9.30 AM TO 5.30 PM
Eastern standard time
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| How do i register ? |
Please go to www.tradeelectronics.com, English section,
reseller page and fill out the reseller form
and a sales representative in your region will respond
to you the same day
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| How long it takes to become a
reseller ?/to be able to place an orders ? |
If we register you before
1 pm,
you will receive an account number the same day and
you will be able to place an orders
at the same time,
we will need also your sales tax exempt number
( you will send it to your sales representative )
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| What are your shipping charges
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Regullar Ground
UPS or Fedex discount
rates apply
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| Where do you ship from ? |
In USA North
America we have
warehouse facilities in the Midwest and in Florida
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| How long is the warranty ? |
All products have 1
year full warranty ,memory have
a lifetime warranty, For returns
please e-mail us at RMA@tradeelectronics.com to obtain
an RMA authorization number
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| Do you have a minimum orders ? |
| NO,but bulk shipments are highly
discounted |
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