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Approximately how long does it take for TRADE ELECTRONICS to process an RMA?
It takes 2-5 business days for us to process and reship
How do I acquire a Return Merchandise Authorization number (RMA #)?
Email rma@tradeelectronics.com to request an RMA number
What shipping courier was used to ship my order?
Within the United States, we ship orders UPS GROUND AND FEDEX GROUND Expedited orders such as 2nd Day and Overnight deliveries are shipped using UPS AIR OR FEDEX AIR.
How do I make changes to my order?
If your order has not been processed yet and you would like to make changes to it, such as adding items or changing your shipping method, please email us at: changeorder@tradeelectronics.com If your order has already finished processing, we will not be able to make any changes to it.
What are your operating hours ?
9.30 AM TO 5.30 PM Eastern standard time
How do i register ?
Please go to www.tradeelectronics.com,   English  section, reseller page and  fill out the reseller form and a sales representative in your region will  respond to you  the same day
How long it takes to become a reseller ?/to be able to place an orders ?
If we register you before 1 pm, you will receive an account number the same day and you will be able to place an orders at the same time, we will need  also your sales tax exempt number ( you will send it to your sales representative )
What are your shipping charges ?
Regullar Ground UPS or Fedex  discount rates apply
Where do you ship from ?
In USA North America we have warehouse facilities in the Midwest and in Florida
How long is the warranty ?
All products have 1 year full warranty ,memory  have a lifetime warranty, For returns please e-mail us at RMA@tradeelectronics.com to obtain an RMA authorization number
Do you droppship ?
yes
Do you have a minimum orders ?
NO,but bulk shipments are highly discounted